COVID-19

October 2030

WISCONSIN GOVERNOR ISSUES STATEWIDE MANDATE TO WEAR MASKS INDOORS.
Governor Tony Evers is requiring all people in the State of  Wisconsin to wear face masks while indoors in public spaces. The Governor’s Order took affect Saturday, August 1, 2020, at 12:01 am. and is valid until Saturday, November 21, 2020. Under the Governor’s Order, face masks will be required for anyone 5 and older while indoors in a public space except at a private residence.

MASKS ARE MANDATORY
The Pointe Hotel & Suites requires any person 5 years of age and older to wear a face mask in all interior public space of our resort buildings, (i.e. anytime outside of the guest unit). We ask guests to provide their own mask, or complimentary masks will be available at the resort’s front desk. Thank you!

Welcome! We Look Forward to Hosting Your Stay.
The health and wellness of our guests and our resort associates have been and will always be our primary focus and it guides all decisions made at The Pointe Hotel & Suites. In response to COVID-19, let us assure travelers that we continue the great cleaning measures we have in place to make your lodging safe and comfortable. These measures have been enhanced to provide consistenty and the highest level of cleaning protocols. Our housekeeping associates are using high concentrations of disinfectant cleaners on all high-touch areas in all our guest rooms as well as the resort’s common areas.

Lodging Unit Entry Key Cards
Our guest room key cards are sanitized immediately after every guest check-out. You can be assured that they are freshly distributed at check-in.

Lodging Units
All high touch areas and furnishings of our lodging units are thoroughly sanitized by our housekeepers prior to a guest arrival. This includes but is not limited to, door handles, televisions and remotes, telephones, alarm clocks, fireplaces and remotes, kitchen appliances, sinks and faucets, silverware, plate sets, cook wares, countertops, etc.   

Breakfast Program
The resort offers a served, complimentary hot breakfast program and pre-packaged goods, and a change of presentation to promote social distancing and meet guidelines set by the CDC and the Oneida County Health Department. Masks are required. Two food and beverage counters have been distanced apart to provide over six feet of social distancing. All serving utensils, chafer dishes and equipment are routinely sanitized throughout the morning breakfast time. Masks, hand sanitizer and wipes are common amenities in the breakfast area. We have provided trays in each lodging unit for guests convenience and ease of carrying your breakfast back to the comforts of your guest unit; there is no seating provided in the breakfast room. Common area coffee is not available; however, coffee packets have been provided in each guest unit to be used with the 10 cup drip coffee makers.

Swimming Pool is Open
Our swimming pool, whirlpool, sauna and fitness room are open. Occupancy will be monitored to assure safe social distancing is occurring. Masks are required when on the pool deck and sitting in the chairs. Masks are not required when physically in the swimming pool or whirlpool water. Masks are required when relaxing in our cedar sauna or working out in our fitness room. Occupancy in these two areas is limited to no more than two (2) guests at any given time.

Public Areas & Sanitizers
Many of our high traffic and hand touching interior common areas have been provided with hand sanitizer stations; elevator, exterior and interior common door entrances, hallways, and more. We encourage everyone to regularly wash their hands and/or utilize the provided common area located sanitizer stations.

COVID-19 Cancellation Policy
The resort’s normal cancellation policy is in affect. See Policies at the bottom of our Home page.

Resort Operating Practices & Policies
Due to COVID-19, our resort operating practices and policies continue to evolve to address these unprecedented times, rapidly changing government regulations and advisories, and health and safety concerns. We recommend that you call our resort toll free at 1-888-356-4431, or 1-715-356-4431 to be advised of our most updated practices and policies. Thank you for your understanding, support and stay safe and healthy!

Book Your Stay Today!