MARCH 24, 2020

The health and safety of our guests and hospitality team members has been and will always be our primary focus and it guides all decisions made at The Pointe Hotel & Suites. In response to COVID-19, let us assure you that we continue the great cleaning measures we have in place to make your lodging safe and comfortable. These measures continue to promote consistent, thorough cleansing using high concentrations of disinfectant cleaners on all high touch areas such as handrails, door handles, guest key cards, light switches, in-room phones, power outlets, television remotes, appliances, kitchen wares and more. As a good health measure we will remind our guests to, and our team members will, wash their hands frequently with soap and warm water.

If your travel to our area is designated as “essential” due to your valued work in healthcare operations, home health care, elderly caregiver, are associated with critical infrastructure work, grocers, pharmaceutical, or essential government operations, we will support your housing needs while working in our communities. At a time when area restaurants and supper clubs are closed, we commend many of these establishments for remaining open for take-out orders or curbside pick-up. If you want to dine in your room, our one and two bedroom condos feature full kitchens, cooking and dining wares, a dining space, allowing you to cook and dine in the quiet comforts of your room. After a long day helping others, we want to help you come home to stress-free, comfortable accommodations at the guaranteed lowest lodging rate. Give us a call at 715-356-4431 and let’s talk. You’re helping our communities and we will do our very best to help you!

Reservations Booked On The Pointe’s Website For March 25 thru April 24, 2020
Be aware that reservations booked on The Pointe’s website will not be confirmed until we reach out to you by telephone or by your provided email address. Rather than booking on our resort website, we would encourage you to call us toll free at 1-888-356-4431. We look forward to personally talking with you!    

Resort Amenity Closures – March 25-April 24, 2020
In accordance with State mandates and our concern for our guest’s health and well-being, our breakfast program, swimming pool, whirlpool sauna and fitness center have been closed for the duration of the State’s public health emergency declaration or until a superseding order is issue by Wisconsin’s Department of Health.

Our resort operating practices and policies continue to evolve to address these unprecedented times and health and safety issues. We recommend that you call our resort at 715-356-4431 to be advised of our most updated practices and policies. Thanks for your continued understanding, support and stay safe and healthy!

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